Privacy Policy
Effective Date: January 19th, 2026
PilotListening (“we,” “us,” or “our”) operates the website https://pilotlistening.com (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our Service. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
a. Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Email address
Billing information (processed securely by third-party payment processors)
Account login information
Communications you send to us (support requests, feedback, emails)
b. Payment Information
All payments are processed by third-party payment processors such as Stripe and/or PayPal. We do not store or process your full payment card details on our servers. Payment processors handle your information in accordance with their own privacy policies.
c. Automatically Collected Information
When you access the Service, we may automatically collect certain information, including:
IP address
Browser type and version
Device information
Pages visited and time spent on pages
Referring URLs
This information is used for analytics, security, and to improve the Service.
We use the information we collect to:
Provide, operate, and maintain the Service
Create and manage user accounts
Process payments and subscriptions
Communicate with you regarding your account or updates
Respond to customer service requests
Improve website performance and user experience
Detect and prevent fraud, abuse, or security issues
Comply with legal obligations
We may use cookies and similar tracking technologies to:
Remember user preferences
Analyze site traffic and usage patterns
Improve functionality and performance
You can choose to disable cookies through your browser settings. Note that some features of the Service may not function properly if cookies are disabled.
We do not sell or rent your personal information. We may share your information only in the following circumstances:
Service Providers: With trusted third-party providers who help operate the Service (e.g., hosting, analytics, email delivery, payment processing)
Legal Requirements: If required to do so by law or in response to valid legal requests
Business Transfers: In connection with a merger, sale, or transfer of assets
Protection of Rights: To protect our rights, users, or the integrity of the Service
We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal and accounting obligations
Resolve disputes and enforce agreements
Depending on your location, you may have certain rights regarding your personal data, including:
The right to access the information we hold about you
The right to request correction or deletion of your data
The right to object to or restrict processing
The right to withdraw consent where applicable
To exercise these rights, contact us at support@pilotlistening.com.
The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.
The Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Service after changes constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, please contact us at:
PilotListening
Email: support@pilotlistening.com
Website: https://pilotlistening.com/support/
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